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Reviews

For over 25 years, RR Electric, Heating & Air has been providing quality electrical and HVAC services throughout Simi Valley and Ventura County. Our customers turn to us for all their home comfort needs because they trust that our professional technicians will always provide outstanding service and quality results. As a family-owned company, the feedback from our customers is very important to us. Without them, we wouldn’t be here today. That’s why we are proud to show off some of the glowing reviews that have been written about our services. Check out some of them below and then reach out to our team to schedule your next service appointment.

On time, on budget, and now on my speed dial if anything ever happens again.

Thank you for helping out with a nagging electrical problem. My service technician, Hector Rivera, was very responsive and professional and the entire RR team communicated my appointment and what to expect very well. I will recommend RR to anyone needing services.

- T. C.

Wow, your tech was amazing.

Wow, your tech was amazing. Did the job fast and went above and beyond the call of duty. If anyone deserves a raise, it's him!! Thanks.

- Scott T.

Wow is all I can say!!!

Wow is all I can say!!! The crew we had was amazing. Best contractor I’ve used in years!!

- Deanna F.

Appreciate your professional attitude

Thank you Hector for all your help. Appreciate your professional attitude and prompt service.

- Nancy K.

The company responded the same day

The company responded the same day and took care of everything I needed to get the the correct electrical and gas connections for my new stove. Great service!

- Mark G.

Fast, Efficient, Friendly and Professional!

Fast, Efficient, Friendly and Professional! I would recommend RR Electric, Heating & Air, without hesitation.

- Bonnie D.

Awesome, excellent service.

Awesome, excellent service. I am really really happy! Mr. Jose was knowledge and professional. I can’t complain.

- Jean J.

the team that installed my new water heater were excellent.

Am very pleased with the installers that came to my home. Steven was actually here to maintain my air conditioner and heating .. but noticed water dripping out from my garage. He noticed it -- I didn't and thank goodness for his timing. I still need the maintenance on my air and heating units but thankfully no more leaking of water heater.

- Sherry L.

No Mess, No Fuss

He came on time and diagnosed the problem then worked to get it solved. No mess, no fuss. Any electrical problems i have in the future i will call.

- Roy H.

Professional, friendly, knowledgeable, trustworthy

Professional, friendly, knowledgeable, trustworthy, dependable and peace-of-mind! Thank you!

- Ron S.

I would definitely recommend RR Electric.

I would definitely recommend RR Electric. I needed to have my electrical panel replaced & they let me know who my technician was & when he would be at my house. He & his partner showed up when when they were supposed to & did a great job. They were very neat & clean & answered all my questions. I’m glad. I hired them & would highly recommended them!

- Nancy H.

I would definitely use again and I would highly recommend.

Had a really good experience with this company. Had to replace our entire system . They did it within a day. Reasonably priced, answered all my questions. Before they left they walked us through what they had done. I would definitely use again and I would highly recommend.

- Joli J.

Very happy that RR Electric

Completed job on time and quoted price. Very happy that RR Electric moved my AC unit as they stated and there were no surprises.

- Joe M.

Everyone at RR Electric Heating & Air Conditioning was beyond perfect.

From booking the appointment to the end of the service. Everyone at RR Electric Heating & Air Conditioning was beyond perfect. Thank you so much.

- Virginia M.

Jose came out and gave me an accurate assessment of the problem.

Jose came out and gave me an accurate assessment of the problem. Calmed me down . DWP needed to be called. Jose made the call and gave his report to DWP. They came out several hours later and discovered that the problem was as Jose had told them. Thank you Jose!

- Patricia T.

He found the problem and fixed it the same day.

From the moment you call you are greeted with a friendly voice (Carmen) that let me know I would have a technician out the same day to see how he could fix my broken air conditioner. Steven came earlier than the scheduled time which was wonderful. He found the problem and fixed it the same day. My husband and I decided to have a whole new unit installed. Ricky and his team did an amazing job and we love how cold our house can get. We are very happy.

- Fiona V.

Their customer service was great from everyone

Our air conditioner blew out in Fillmore and with 102 degree temps, we needed it fixed right away. I called around and had companies tell me they could come out in approx. 3 days. With those temps I needed someone right away. I called RR and they had someone at my house within 4 hours, and my air conditioner was replaced the next day. They offered no interest 24 mo financing which we needed. Their customer service was great from everyone, and I liked their text/email system letting you know beforehand the name and eta of who was coming to do the work. Pending any problems with our new unit, as of now, I would recommend them!

- C. G.

I can always depend on a thorough and efficient job.

I can always depend on a thorough and efficient job. Appreciate the notification of arrival with the picture of the technician that is coming. Very good part of the service.

- Anita K.

Thank you for coming out so quick

Excellent service, Hector was very informative and helpful. He explained exactly what he was doing and what recommendations we should do ...Helped my family to be able to survive the heat wave....Thank you for coming out so quick

- Mark C.

Great work and an excellent customer service experience.

Was able to fix my AC unit quickly. Really appreciate the effort. I know they are super busy during the summer. Great work and an excellent customer service experience.

- Chad C.

A very pleasant experience.

Hector was a great tech, he listened to the problems we were having and quickly got to work. All work requested plus a few extra little jobs was done quickly and with a very personable touch. A very pleasant experience.

- James M.

Outstanding Service

Called them to get a service call for my a/c. Expected to be scheduled next day, but Richard was at Condo in a half hour. Thank you!!

- Daniel I.

I highly recommend and will use in the future!

Very professional! Called to come ahead of scheduled time, which really helped us out. Worked hard all day to complete a new condenser and HVAC system. A very professional family ran business. I highly recommend and will use in the future!

- Nicholas D.

Once again RR Electric delivered on everything that they said they would

This is the 2nd time that we have used RR Electric to install an air conditioning unit. The last time was almost a decade ago when we owned a different house. Once again RR Electric delivered on everything that they said they would. Everyone is extremely professional, yet friendly enough that we were made to feel like family returning after being gone for several years. And even though the temperatures have been record breaking, Richard and his staff made sure to get our job scheduled ASAP, due to my disability. Yet, they don't cut corners or try to let the quality of their work slide. They do everything required by the city and state contractors board. We highly recommend using RR Electric for any HVAC work you need. You won't be disappointed.

- Tamara W.

Friendly, knowledgeable and attentive

Friendly, knowledgeable and attentive Richard and crew came to my rescue during a stifling heatwave. My A/C unit is 22 years old and they were able to salvage my issue. They also gave me a great offer on a new unit, which I'm hoping my landlord will accept. Thanks guys!

- Brent H.

Should have come here first!

Should have come here first! I got convinced to install a new a/c unit over a year ago, but it seems to always have an issue when the weather actually gets very hot. The original company seemed like very nice people, but i always felt like a got dupped into something with this unit. I have Hector come out check it out, and very quickly he found out that the unit was over charged, release some of the pressure, and its been running like a charm. No tricks, just straight facts and honest service. Thank you!!!

- Jose S.

The technician was honest, made some recommendations and I plan on following through with them.

I needed some help with an older home that has an electrical panel that is worn out. The technician was honest, made some recommendations and I plan on following through with them. I appreciate his thoroughness in this matter.

- Tamara W.

I would recommend R&R to all my friends family and colleagues.

R & R did a full system install for me. Start to finish in 3 days with a attic placement, dual intakes on each side of the house and all the bells and whistles. I was educated on the right system, status updates along the way and they were very clean during and after the job. This crew is tops not to mention competitively priced. I would recommend R&R to all my friends family and colleagues.

- Josh E.

They were very meticulous in following all the requirements for installation

Professional and Prompt Service. RR Electric were able to come out on a same day appointment. They were very meticulous in following all the requirements for installation of my Tesla charger and completed the job within a timely manner. They were great!

- Peter I.

The whole experience was very positive.

The whole experience was very positive. RR was on time and did exactly what they said they would do. I am very happy with the service provided.

- Vincent O.

Quick and competent.

Quick and competent. Showed up on schedule, did what they estimated in a shorter time, cleaned up and were very flexible with our needs.

- Katy W.

I will refer this company to my family & associates.

There are no words to express our gratitude for the exceptional job Jose Guzman recently performed. The company confirmed appointment & sent out his bio which was very impressive. He arrived on time, was able to find the problem saving us thousands of dollars. He was patient, professional gave us an estimate (which by far was affordable) on the spot detailing what he would be working on. If I could place additional stars for this company & Jose we would. I will refer this company to my family & associates.

- Sylvia E.

Great experience working with the owner

Great experience working with the owner Richard & his staff on the hottest day of the year. Techs were courteous and skilled. I would highly recommend RR Electric, Heating & Air Conditioning to my family, clients & friends.

- Sylvia E.

Fantastic service by very knowledgeable certified experienced electricians.

Fantastic service by very knowledgeable certified experienced electricians. Very customer service. They work extremely efficient as a team. Iv been a Construction Project Engineering Manager over 30 years and can definitely say RR electric is one of the very best electrical service company hand down!

- Jim P.

They took great care in making sure the areas they worked were protected and kept clean

The RR people we worked with were professional, attentive to the details, very knowledgeable. They took great care in making sure the areas they worked were protected and kept clean. The technician that came on site was knowledgeable and very efficient in performing his tasks. I would highly recommend this company to anyone who has electrical, heating or air needs.

- Arconic F.

The company is top-notch and the employees are very honest.

I had an excellent experience with RR Electric Heating & Air Conditioning. I thought that the technicians who came out to the job were great. They just did a tune-up on the air conditioning unit and I was satisfied with how the service turned out. I would recommend their service to other people and I would be more than happy to use them again in the future. The company is top-notch and the employees are very honest.

- Paul K.

I was very pleased with the service and quality of work.

RR Electric provided me with an awesome experience after a DIY job caused more issues than it solved. From the amazing office staff like Ryan to the tech Hector, I was very pleased with the service and quality of work. I received an email and phone call to confirm the appointment and they were even able to get Hector out earlier than my appointment as it was better for my work schedule. Awesome job RR Electric Heating and Air!

- Matt J.

the staff was great in getting me the results that I needed.

I had a very nice experience working with RR Electric Heating & Air Conditioning. I recently had the staff from the company come over to fix an electrical socket for my yard sprinklers. The staff was very professional and the work that they did was completed without any problems. Based on this experience, I would recommend them to other people. I didn't have any issues with getting the work done and the staff was great in getting me the results that I needed.

- Alberta K.

They called when they were on their way, and they were professional and respectful. Top-notch!

I love RR Electric Heating & Air Conditioning, an they're the only people I call for all of my heating and AC problems. I've been using them since we got our AC unit, which has been about 3 years now, and I've been super happy with them. This last time, they came in to do winter maintenance on our system. They cleaned out our ducts and the vents; all standard maintenance. But, they called to set up the appointment, so they worked with me to schedule around my time. They called when they were on their way, and they were professional and respectful. Top-notch!

- Charles S.

I'll be referring them to the neighbors as well. Very happy!

Jose Guzman and his assistant with R&R just left our home after removing an old chandelier and replacing it with a new one, and removing an old ceiling fan and replacing it with a chandelier ... both in our home with 18' ceilings! This was not an easy job, as the new fixtures are wrought iron and very heavy and one of the installations was over our staircase, but they made it seem easy and did an absolutely impeccable job. When Jose arrived, he gave me a lot of info to consider before moving ahead with the project, so there would be no surprises. He then worked swiftly but safely. A complete cleanup was performed and then the final invoice was carefully explained. I would not and will not hesitate to hire R&R again for any electrical or HVAC needs we have, and I'll be referring them to the neighbors as well. Very happy!

- Rachel H.

They did a great job. I highly recommend his work.

Had Hector and Richardo install a tankless water heater. They did a great job. I highly recommend his work. He's friendly, courteous, knowledgeable, and really important to me, keeps a clean work space and leaves the area in tip top shape after finishing. I'm so happy with the team at Rae that I will be having them be my go to service providers or all my heating, AC, plumbing, and electrical needs.

- Sean W.

I would highly recommend them to anyone.

We had R&R install a new complete A/C Heating system with new ducts in 2011. We had a leak after the first summer with the A/C. R&R came out to try and find the leak, usually within a day or two. It was a slow leak so took several months for the pressure to drop, by that time it was winter. We would wait for summer and have them come out again to try and find the leak. Took a couple years because of slow leak, but they finally resolved the problem. Ended up being the manufacture didn't use right valve, had been updated. Nothing R&R had done during the installation. They come out every year to service the system. I would highly recommend them to anyone.

- Carol W.

I highly recommend RR to anyone who needs HVAC service.

My heat went out in the coldest day of the year. They went out of their way to send someone over as soon as possible. Our technician, Jose, was very professional and explained our options without trying to upset us on stuff we didn’t need. I highly recommend RR to anyone who needs HVAC service.

- Victor A.

The work was done efficiently and completed without problems.

The work was done efficiently and completed without problems. This includes completely cleaning up so there was no evidence of work being done. Everything is working well as anticipated.

- Anita K.

Amazing team!

Came to our house same day as we called when AC went out. Amazing team! Came to our house same day as we called when AC went out. Installed entire brand new unit and system. We are very happy with these guys. Very professional, on time, cleaned up. EVERYTHING. Explained all that we needed so that we could understand and make a choice as to what we needed.

- Abigail A.

I highly recommend this company.

Thank you RR Electric Heating& Air for quick respond and great service. The staff in the office were very nice. My house lost a power , and I found it after 5 pm. The technician Hector came within 30 minutes after I made a phone call. He was very professional and honest about the work that needed to be done. Great customer service. I highly recommend this company.

- Maya V.

Thank you RR Electric Heating& Air for quick respond and great service.

Thank you RR Electric Heating& Air for quick respond and great service. The staff in the office were very nice. My house lost a power , and I found it after 5 pm. The technician Hector came within 30 minutes after I made a phone call. He was very professional and honest about the work that needed to be done. Great customer service. I highly recommend this company.

- Maya V.

Thank you Jose, and R&R Electric, for providing professional, trustworthy and reliable service time after time!

I first contacted R&R Electric a few years ago, for assistance on a kitchen rewire/update project (new electric stovetop, lighting, etc). Jose came to do the work, and he was not only professional and highly qualified for the job, but in addition he had a genuinely pleasant attitude-which was very refreshing, given the lack of customer service which seems to have become "the norm." Especially, as a single woman, I appreciated R&R Electric's trustworthy assistance. For the first time in a long while, I did not feel like I was being ripped off by a service professional. My second experience with R&R, shortly thereafter, was on behalf of my dad. He had recently hired "some other" electrician to do some electrical updates at his home, which were managed so incorrectly that the DWP had taken notice and was threatening to turn off his power. I contacted R&R Electric for help and Jose quickly came to the rescue. He assessed the situation, and dealt with DWP on our behalf to be certain that all repairs were updated to code and met all necessary requirements. Crisis averted! I was so impressed with R&R Electric, that when I recently moved to a new home which required an extensive renovation and complete electric rewiring, I contacted R&R once again. I could not have been more pleased with the work accomplished. This renovation project was challenging, and more than once we were forced to fire contractors assisting various phases of the project. R&R was the one constant throughout the entire renovation-showing up every day for several weeks, ready to work hard, speaking kindly to other contractors that they were coordinating their work with on the job, assisting with permit inspections from the city, and always maintaining a professional and positive attitude throughout the entire renovation. Thank you Jose, and R&R Electric, for providing professional, trustworthy and reliable service time after time!

- Elmer L.

Thank you for your quick response to a possible fire hazard.

Thank you for your quick response to a possible fire hazard. RR Electric replaced 4 outlets and created two new circuits, plus upgraded the outlets to copper. Very satisfied. Thank you.

- Ryan S.

These guys are the best!

I called for service on a Sunday night (not an emergency) and Hector arrived the next morning at 9:30 am. He quickly and professionally fixed my electrical problem. Fair price. Great service. Love the tablets they use to complete my payment and invoice electronically. These guys are the best! I will call them again the next time I need an electrician.

- K. M.

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